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20/20 Eye Care Network, Inc. Data Breach (May 2021): What Was Exposed and What To Do

Last updated Oct 20, 2026 · Based on 3 official filings · See sources

According to the breach report filed with the U.S. Department of Health and Human Services, Office for Civil Rights on May 24, 2021, 20/20 Eye Care Network, Inc. reported a data breach. It was also reported to the Washington State Attorney General and the California Attorney General. People affected: 4,142,440 people (official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed May 24, 2021).

Key facts

From 3 official filings
Organization
20/20 Eye Care Network, Inc.
Also filed as: 20/20 Eye Care Network, Inc
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed May 24, 2021
People affected
4,142,440
Official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed May 24, 2021
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed May 24, 2021
Incident dates
Jan 11, 2021
Source: Washington State Attorney General, filed May 28, 2021
Discovered Jan 11, 2021
Source: Washington State Attorney General, filed May 28, 2021
Notice dates
First filed May 24, 2021; latest filing May 29, 2021
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed May 24, 2021
Information exposed
  • Social Security number
  • Medical information
  • Health insurance information
  • Date of birth
  • Name
  • Other information
Sources: HHS, May 24, 2021; Washington AG, May 28, 2021
Filed with
Free credit monitoring
No offer is stated in the filings we have. Check your letter.

What to do now

Steps chosen from the information listed in the official filings. Your own letter may list more.

  1. A credit freeze stops new credit accounts being opened in your name. It is free by law and you can lift it when you need credit: Equifax, Experian and TransUnion.

  2. An IP PIN stops someone else filing a tax return with your Social Security number. Get one from the IRS at irs.gov.

  3. Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.

  4. Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.

  5. You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.

  6. The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.

Is the letter real?

The agency published an official copy of the notice. Compare your letter with it:

Letters usually list a phone number for questions. Before calling, check that it matches the number in the official copy linked above.

Never give your Social Security number, bank details or passwords to someone who contacts you first.

Timeline

  1. Incident began (earliest date reported) source
  2. Organization discovered the incident source
  3. Reported to HHS source
  4. Reported to Washington AG source
  5. Reported to California AG source

Sources

  1. U.S. Department of Health and Human Services, Office for Civil Rights Breach report filed May 24, 2021
    Filed as “20/20 Eye Care Network, Inc” · total 4,142,440
    The link opens the agency's list; search it for the organization name.
  2. Washington State Attorney General Notice filed May 28, 2021
    Filed as “20/20 Eye Care Network, Inc.” · 690 Washington residents · Official copy of the letter
    The link opens the Attorney General's list of notices.
  3. California Attorney General Notice filed May 29, 2021
    Filed as “20/20 Eye Care Network, Inc.”

Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.