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BreachRecord

Conduent Business Services, LLC Data Breach (October 2025): What Was Exposed and What To Do

Last updated Oct 20, 2026 · Based on 12 official filings · See sources

According to the breach report filed with the U.S. Department of Health and Human Services, Office for Civil Rights on Oct 8, 2025, Conduent Business Services, LLC reported a data breach. It was also reported to the California Attorney General, the Washington State Attorney General and the Texas Attorney General. People affected: 62,486,662 people (official total in the Texas Attorney General filing, filed May 20, 2026).

Key facts

From 12 official filings
Organization
Conduent Business Services, LLC
Also filed as: Conduent Business Services LLC; Conduent Business Services, LLC (revised submission)
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Oct 8, 2025
People affected
62,486,662
Official total in the Texas Attorney General filing, filed May 20, 2026
Source: Texas Attorney General, filed May 20, 2026
Incident dates
Oct 21, 2024 – Jan 13, 2025
Source: California Attorney General, filed Oct 8, 2025
Discovered Jan 13, 2025
Source: Washington State Attorney General, filed Oct 24, 2025
Notice dates
First filed Oct 8, 2025; latest filing May 20, 2026
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Oct 8, 2025
Information exposed
  • Social Security number
  • Medical information
  • Driver's license
  • Financial account number
  • Health insurance information
  • Date of birth
  • Name
  • Address
Sources: HHS, Oct 8, 2025; Washington AG, Oct 24, 2025; Texas AG, May 20, 2026
Filed with
Free credit monitoring
No offer is stated in the filings we have. Check your letter.

What to do now

Steps chosen from the information listed in the official filings. Your own letter may list more.

  1. A credit freeze stops new credit accounts being opened in your name. It is free by law and you can lift it when you need credit: Equifax, Experian and TransUnion.

  2. An IP PIN stops someone else filing a tax return with your Social Security number. Get one from the IRS at irs.gov.

  3. Review recent transactions, ask about account alerts, and ask whether a new account number is recommended.

  4. Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.

  5. Ask your state's DMV what it recommends when a driver's license number has been exposed. Find your state's agency at USA.gov.

  6. Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.

  7. You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.

  8. The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.

Is the letter real?

The agency published an official copy of the notice. Compare your letter with it:

Letters usually list a phone number for questions. Before calling, check that it matches the number in the official copy linked above.

Never give your Social Security number, bank details or passwords to someone who contacts you first.

Timeline

  1. Incident began (earliest date reported) source
  2. Incident ended (latest date reported) source
  3. Organization discovered the incident source
  4. Reported to HHS and California AG source
  5. Reported to Washington AG source
  6. Reported to Texas AG source

Sources

  1. U.S. Department of Health and Human Services, Office for Civil Rights Breach report filed Oct 8, 2025
    Filed as “Conduent Business Services LLC” · total 62,224,658
    The link opens the agency's list; search it for the organization name.
  2. California Attorney General Notice filed Oct 8, 2025
    Filed as “Conduent Business Services, LLC”
  3. Washington State Attorney General Notice filed Oct 24, 2025
    Filed as “Conduent Business Services LLC” · 786,927 Washington residents · Official copy of the letter
    The link opens the Attorney General's list of notices.
  4. California Attorney General Notice filed Oct 24, 2025
    Filed as “Conduent Business Services, LLC”
  5. California Attorney General Notice filed Oct 31, 2025
    Filed as “Conduent Business Services, LLC”
  6. California Attorney General Notice filed Nov 19, 2025
    Filed as “Conduent Business Services, LLC”
  7. California Attorney General Notice filed Dec 18, 2025
    Filed as “Conduent Business Services, LLC”
  8. California Attorney General Notice filed Jan 2, 2026
    Filed as “Conduent Business Services, LLC”
  9. California Attorney General Notice filed Jan 30, 2026
    Filed as “Conduent Business Services, LLC”
  10. California Attorney General Notice filed Mar 24, 2026
    Filed as “Conduent Business Services, LLC”
  11. California Attorney General Notice filed Apr 27, 2026
    Filed as “Conduent Business Services, LLC”
  12. Texas Attorney General Notice filed May 20, 2026
    Filed as “Conduent Business Services, LLC (revised submission)” · 12,784,367 Texas residents · total 62,486,662
    The link opens the agency's list; search it for the organization name.

Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.