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ESO Solutions, Inc. Data Breach (December 2023): What Was Exposed and What To Do

Last updated Oct 20, 2026 · Based on 5 official filings · See sources

According to the breach report filed with the U.S. Department of Health and Human Services, Office for Civil Rights on Dec 18, 2023, ESO Solutions, Inc. reported a data breach. It was also reported to the California Attorney General and the Washington State Attorney General. People affected: 2,700,000 people (official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed Dec 18, 2023).

Key facts

From 5 official filings
People affected
2,700,000
Official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed Dec 18, 2023
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Dec 18, 2023
Notice dates
First filed Dec 18, 2023; latest filing Dec 20, 2023
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Dec 18, 2023
Information exposed
  • Social Security number
  • Medical information
  • Date of birth
  • Name
Sources: HHS, Dec 18, 2023; Washington AG, Dec 20, 2023; Washington AG, Dec 20, 2023
Filed with
Free credit monitoring
No offer is stated in the filings we have. Check your letter.

What to do now

Steps chosen from the information listed in the official filings. Your own letter may list more.

  1. A credit freeze stops new credit accounts being opened in your name. It is free by law and you can lift it when you need credit: Equifax, Experian and TransUnion.

  2. An IP PIN stops someone else filing a tax return with your Social Security number. Get one from the IRS at irs.gov.

  3. Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.

  4. Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.

  5. You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.

  6. The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.

Is the letter real?

The agency published an official copy of the notice. Compare your letter with it:

Letters usually list a phone number for questions. Before calling, check that it matches the number in the official copy linked above.

Never give your Social Security number, bank details or passwords to someone who contacts you first.

Timeline

  1. Incident began (earliest date reported) source
  2. Incident ended (latest date reported) source
  3. Organization discovered the incident source
  4. Reported to HHS source
  5. Reported to California AG source
  6. Reported to Washington AG source

Sources

  1. Filed as “ESO Solutions, Inc.” · total 2,700,000
    The link opens the agency's list; search it for the organization name.
  2. California Attorney General Notice filed Dec 19, 2023
    Filed as “ESO Solutions, Inc.”
  3. Washington State Attorney General Notice filed Dec 20, 2023
    Filed as “ESO Solutions, Inc.” · 2,298 Washington residents · Official copy of the letter
    The link opens the Attorney General's list of notices.
  4. Washington State Attorney General Notice filed Dec 20, 2023
    Filed as “ESO Solutions, Inc.” · 810 Washington residents
    The link opens the Attorney General's list of notices.
  5. California Attorney General Notice filed Dec 20, 2023
    Filed as “ESO Solutions, Inc.”

Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.