Navia Benefit Solutions, Inc. Data Breach (March 2026): What Was Exposed and What To Do

What to do now

Steps chosen from the information listed in the official filings. Your own letter may list more.

1. Freeze your credit at all three bureaus

   A credit freeze stops new credit accounts being opened in your name. It is free by law and you can lift it when you need credit: Equifax, Experian and TransUnion.

2. Get an IRS Identity Protection PIN

   An IP PIN stops someone else filing a tax return with your Social Security number. Get one from the IRS at irs.gov.

3. Review your health insurance statements

   Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.

4. Change your passwords and turn on two-step verification

   Change the password for the affected account and for any other account where you used the same password. Use a different password for every account (a password manager can help) and turn on two-step verification where it is offered.

5. Watch for phishing calls, texts and emails

   Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.

6. Check your credit reports

   You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.

7. Report identity theft if you see signs of it

   The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.

Is the letter real?

Letters usually list a phone number for questions. We could not find an official copy of the letter, so check that the organization named in your letter appears in the official filings listed below before you call.

Never give your Social Security number, bank details or passwords to someone who contacts you first.

Timeline

1. Dec 22, 2025 Incident began (earliest date reported) source
2. Jan 15, 2026 Incident ended (latest date reported) source
3. Jan 23, 2026 Organization discovered the incident source
4. Mar 18, 2026 Reported to Washington AG, HHS and California AG source
5. Mar 20, 2026 Reported to Texas AG source

Sources

1. Washington State Attorney General Notice filed Mar 18, 2026
   Filed as “Navia Benefit Solutions, Inc.” · 319,208 Washington residents
   The link opens the Attorney General's list of notices.
2. U.S. Department of Health and Human Services, Office for Civil Rights Breach report filed Mar 18, 2026
   Filed as “Navia Benefit Solutions, Inc.” · total 2,151,330
   The link opens the agency's list; search it for the organization name.
3. California Attorney General Notice filed Mar 18, 2026
   Filed as “Navia Benefit Solutions, Inc.”
4. Texas Attorney General Notice filed Mar 20, 2026
   Filed as “Navia Benefit Solutions, Inc.” · 62,821 Texas residents · total 2,697,540
   The link opens the agency's list; search it for the organization name.

Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.