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Postmeds, Inc. Data Breach (October 2023): What Was Exposed and What To Do

Last updated Oct 20, 2026 · Based on 3 official filings · See sources

According to the notice filed with the Washington State Attorney General on Oct 30, 2023, Postmeds, Inc. reported a data breach. It was also reported to the U.S. Department of Health and Human Services, Office for Civil Rights and the California Attorney General. People affected: 2,369,026 people (official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed Oct 30, 2023).

Key facts

From 3 official filings
Organization
Postmeds, Inc.
Source: Washington State Attorney General, filed Oct 30, 2023
People affected
2,369,026
Official total in the U.S. Department of Health and Human Services, Office for Civil Rights filing, filed Oct 30, 2023
Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Oct 30, 2023
Incident dates
Aug 30, 2023 – Sep 1, 2023
Source: Washington State Attorney General, filed Oct 30, 2023
Discovered Aug 31, 2023
Source: Washington State Attorney General, filed Oct 30, 2023
Notice dates
First filed Oct 30, 2023
Source: Washington State Attorney General, filed Oct 30, 2023
Information exposed
  • Social Security number
  • Medical information
  • Name
Sources: Washington AG, Oct 30, 2023; HHS, Oct 30, 2023
Filed with
Free credit monitoring
No offer is stated in the filings we have. Check your letter.

What to do now

Steps chosen from the information listed in the official filings. Your own letter may list more.

  1. A credit freeze stops new credit accounts being opened in your name. It is free by law and you can lift it when you need credit: Equifax, Experian and TransUnion.

  2. An IP PIN stops someone else filing a tax return with your Social Security number. Get one from the IRS at irs.gov.

  3. Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.

  4. Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.

  5. You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.

  6. The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.

Is the letter real?

The agency published an official copy of the notice. Compare your letter with it:

Letters usually list a phone number for questions. Before calling, check that it matches the number in the official copy linked above.

Never give your Social Security number, bank details or passwords to someone who contacts you first.

Timeline

  1. Incident began (earliest date reported) source
  2. Organization discovered the incident source
  3. Incident ended (latest date reported) source
  4. Reported to Washington AG, HHS and California AG source

Sources

  1. Washington State Attorney General Notice filed Oct 30, 2023
    Filed as “Postmeds, Inc.” · 48,861 Washington residents · Official copy of the letter
    The link opens the Attorney General's list of notices.
  2. Filed as “Postmeds, Inc.” · total 2,369,026
    The link opens the agency's list; search it for the organization name.
  3. California Attorney General Notice filed Oct 30, 2023
    Filed as “Postmeds, Inc.”

Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.