Ridgeway Pharmacy Ltd Data Breach (September 2026): What Was Exposed and What To Do
According to the breach report filed with the U.S. Department of Health and Human Services, Office for Civil Rights on Sep 21, 2026, Ridgeway Pharmacy Ltd reported a data breach. It was also reported to the California Attorney General and the Texas Attorney General. People affected: 258,920 people (official total in the Texas Attorney General filing, filed Sep 25, 2026).
Key facts
From 3 official filings- Organization
- Ridgeway Pharmacy Ltd
- Also filed as: Ridgeway Pharmacy, Ltd
- Source: U.S. Department of Health and Human Services, Office for Civil Rights, filed Sep 21, 2026
- People affected
- 258,920
- Official total in the Texas Attorney General filing, filed Sep 25, 2026
- Source: Texas Attorney General, filed Sep 25, 2026
- Incident dates
- Jun 7, 2026 – Jul 21, 2026
- Source: California Attorney General, filed Sep 21, 2026
- Source: Texas Attorney General, filed Sep 25, 2026
- Discovered Aug 21, 2026
- Source: notice letter in the California Attorney General filing of Sep 21, 2026
- Notice dates
- Letters dated Sep 21, 2026
- Source: notice letter in the California Attorney General filing of Sep 21, 2026
- First filed Sep 21, 2026; latest filing Sep 25, 2026
- Information exposed
- Medical information
- Financial account number
- Payment card
- Health insurance information
- Date of birth
- Name
- Address
- Sources: HHS, Sep 21, 2026; California AG, Sep 21, 2026; Texas AG, Sep 25, 2026
- Filed with
-
- U.S. Department of Health and Human Services, Office for Civil Rights · filed Sep 21, 2026 · total 258,920 source details
- California Attorney General · filed Sep 21, 2026 source details
- Texas Attorney General · filed Sep 25, 2026 · 33,485 Texas residents · total 258,920 source details
- Free credit monitoring
- Offered: 12 months through Cyberscout
- Source: notice letter in the California Attorney General filing of Sep 21, 2026
What to do now
Steps chosen from the information listed in the official filings. Your own letter may list more.
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Ridgeway Pharmacy Ltd offered free credit monitoring for 12 months through Cyberscout. Use the enrollment code printed in your letter. Never share that code with anyone who contacts you.
Source: notice letter in the California Attorney General filing of Sep 21, 2026
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Call the number on the back of your card, ask whether it should be replaced, and check recent charges for anything you do not recognize.
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Review recent transactions, ask about account alerts, and ask whether a new account number is recommended.
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Check the Explanation of Benefits (EOB) statements from your insurer for visits, prescriptions or claims you do not recognize, and contact your insurer about anything unfamiliar.
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Scammers often contact people after a breach, pretending to be the organization, a bank or a government agency. Do not give your Social Security number, passwords or codes to anyone who contacts you first.
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You can get free credit reports from all three bureaus at AnnualCreditReport.com, the official site.
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The Federal Trade Commission's IdentityTheft.gov gives you a personal recovery plan.
Is the letter real?
The agency published an official copy of the notice. Compare your letter with it:
- Official copy of the notice letter (California Attorney General, filed Sep 21, 2026)
Letters usually list a phone number for questions. Before calling, check that it matches the number in the official copy linked above.
Never give your Social Security number, bank details or passwords to someone who contacts you first.
Timeline
Sources
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U.S. Department of Health and Human Services, Office for Civil Rights Breach report filed Sep 21, 2026Filed as “Ridgeway Pharmacy, Ltd” · total 258,920The link opens the agency's list; search it for the organization name.
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California Attorney General Notice filed Sep 21, 2026Filed as “Ridgeway Pharmacy Ltd” · Official copy of the letter
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Texas Attorney General Notice filed Sep 25, 2026Filed as “Ridgeway Pharmacy Ltd” · 33,485 Texas residents · total 258,920The link opens the agency's list; search it for the organization name.
Last updated Oct 20, 2026. Our summaries are written in our own words from the official filings above. Spotted an error? Report a correction.